A: Yes! Walk with Claire is fully insured through Zensurance, so you can relax knowing your pets are in safe, professional hands.

Q: Are you insured?

A: Every new client starts with a complimentary meet & greet — either at your home or a nearby park, whichever you prefer. This gives us both a chance to make sure your pet is comfortable and that we’re a great fit before booking.

Q: How does the meet & greet work?

A: Occasionally, yes — and that’s exactly why we do a meet & greet first! If we feel nervous or unsure about a dog, we won’t move forward with care. Safety and comfort are always our top priority for both your pets and our team.

Q: Do you ever get nervous around certain dogs?

A: No. We are extremely cautious about which parks we visit and which dogs we interact with. If anything feels off or unsafe, we leave immediately to avoid any potential issues.

Q: Have you ever had to break up a dog fight?

Frequently Asked Questions

A: Cancellations with less than 48 hours notice may be subject to a cancellation fee, which we assess on a case-by-case basis. We understand life happens, and we always do our best to be fair and flexible.

Q: What’s your cancellation policy?

A: Absolutely! We offer dog walking, pet sitting, and check-ins for dogs, cats, bunnies reptiles and more — all with personalized care based on your pet’s specific needs and routine.

Q: Do you offer care for multiple types of pets?

A: We provide services in Toronto, Hamilton, and everywhere in between.

Q: What areas do you service?

A: Communication is key! We send regular updates and photos during each visit so you always know your pet is happy, safe, and having a great time.

Q: How will I know how my pet is doing while I'm away?